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Manufacturer's warranty terms vary by brand and product, and some manufacturers require purchase from a dealer they have authorised, so please ask us for the published terms before you buy. Installation by an appropriately licensed technician is required.
Need an installer? Airomania, which is also operated by Wholesale Airconditioning Pty Ltd, can quote installation in parts of Sydney and Melbourne. You are free to use any licensed installer.
Got questions? Ask for product information
The Toshiba RAV-GM1101UTP-A is a 10kW four way ceiling cassette, paired with the RAV-GM1101ATP-A outdoor unit. It is a reverse cycle system charged with R32 refrigerant, and a wireless remote controller is supplied.
The chassis recesses into the ceiling and discharges from all four sides, so the cassette spreads air from one central position across an open floor area such as an office, shop or open plan living space. Refrigerant pipework and interconnecting cable connect the indoor unit to the RAV-GM1101ATP-A outdoor unit, and a condensate drain is piped from the cassette. Because a wireless handset is supplied, there is no wall controller cable to run unless a wired controller is wanted. An ARC-licensed technician must install the system.
The listing does not state a power supply, so confirm the outdoor unit's electrical requirements with a licensed electrician. Check the ceiling void and framing, and confirm whether a fascia panel comes with the cassette or is ordered separately.
We don't show live stock levels on our website, because our products are held by our suppliers in New South Wales and Victoria. Stock is confirmed with the supplier when your order is processed. If an item is unavailable or delayed, we will contact you by phone or email to offer an alternative, an expected dispatch date or a full refund, whichever you prefer.
AC Hub Direct does not run its own warehouse. Orders are dispatched from our suppliers' warehouses in New South Wales and Victoria, usually from the location nearest to you that has stock.
See our Shipping and Delivery Policy for full details.
Change of mind: request a return within 14 days of delivery. Items must be unused, uninstalled and in their original unopened packaging. A 15% restocking and administration fee applies, you pay the return freight, and the original delivery charge is not refunded.
Cancellations: if you cancel before your order is dispatched, we refund it less a 4% administration fee, which covers payment processing costs. Once an order is dispatched, a cancellation is handled as a change-of-mind return.
Faulty, damaged or incorrect items: no restocking fee, and we cover the return freight. Your rights under the Australian Consumer Law apply.
See our Returns and Refunds Policy for full details.
Manufacturer's warranty terms vary by brand, and some manufacturers require installation by a licensed technician or purchase from a dealer they have authorised, so please ask us for the manufacturer's published warranty terms before you buy; your rights under the Australian Consumer Law are not affected. The warranty period and what it covers are set out in the manufacturer's warranty documentation.
Refrigerant-based systems must be installed by an ARC-licensed technician, gas appliances by a licensed gasfitter, and electrical work by a licensed electrician. Manufacturers may refuse warranty claims where installation does not meet these requirements.
If you have a problem, contact us with your order number and a description of the fault, and we will help you with the claim.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. See Warranty Information.
