Contact Us

AC Hub Direct is the registered business name of Wholesale Airconditioning Pty Ltd. We are an online retailer of air conditioning systems, heating, ventilation and HVAC components for homeowners, businesses and trade customers in Australia.

  • Trading name: AC Hub Direct
  • Legal entity: Wholesale Airconditioning Pty Ltd
  • ABN: 69 682 256 239
  • Office address: 15 Meryll Ave, Baulkham Hills NSW 2153, Australia (administration and customer support only, not a warehouse or pickup point)
  • Phone: +61 473 575 383
  • Email: sales@achub.com.au
  • Chat: use the chat button on any page. Our team answers during business hours, and an AI assistant can help with common questions at other times.
  • Website: www.achub.com.au
  • Hours: Monday to Friday, 8:00 am to 5:00 pm Sydney time (closed weekends and NSW public holidays)
  • Customer reviews: Read our Google reviews

We reply to all enquiries within 1 business day.

Helpful details to include

  • for an existing order: your order number (for example #1068) and the email used at checkout
  • for a product question: the model or SKU and how you plan to use it
  • for damage, faults or incorrect items: photos of the item and packaging

Looking for a quick answer? Visit our Support Hub or FAQ.

Send us a message

Have a question or need a quote? Complete the form below and our team will reply within 1 business day.

Our office

Baulkham Hills NSW

15 Meryll Ave, Baulkham Hills NSW 2153, Australia (office only, not open to visitors or pickup)