Available payment methods may include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. Methods offered are shown at checkout.
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Included components and product details are listed in the product information where available.
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Insulated metal return air box suit Panasonic 12–14kW ducted units, 1025x340mm face. For ceiling return air applications.
AC Hub Direct supplies products through an extensive network of supplier warehouses and distribution centres across New South Wales and Victoria, helping us provide access to a wide range of HVAC systems, components, spare parts, and accessories.
As inventory is shared across multiple warehouse locations and supplier networks, live stock quantities are not displayed on our website.
Once your order is placed, our team will verify stock availability during processing, which typically occurs within 24–72 business hours. Most in-stock items are dispatched promptly following confirmation.
While stock levels are updated regularly, availability may occasionally change due to supplier inventory movements and customer demand. If a product becomes unavailable after purchase, our team will contact you as soon as possible to discuss suitable alternatives, estimated lead times, backorder options, or a full refund.
For urgent projects or time-sensitive orders, we recommend contacting our team prior to purchasing to confirm current stock availability.
Direct Delivery or Selected NSW & VIC Pickup
Review the delivery or pickup methods available for your order at checkout.
Pickup (NSW & VIC)
Pickup may be available through selected partner locations in New South Wales and Victoria. The collection location, date and instructions are confirmed after stock and order processing.
Large or freight-heavy items may require additional preparation time.
For details, refer to our Pickup Information page.
Delivery
Processing and delivery timeframes are estimates and depend on payment confirmation, stock, product type, postcode and carrier availability. Shipping charges, when applicable, are shown at checkout.
For details, visit our Shipping & Delivery page.
We want you to purchase with confidence.
Returns, exchanges, and refunds are available in accordance with Australian Consumer Law and our Returns & Refund Policy.
Please ensure the product selected is suitable for your application before ordering, as change-of-mind returns may be subject to approval and restocking fees where applicable.
For full return eligibility, warranty claims, and refund information, please refer to our Returns & Refund Policy.
All HVAC components, spare parts, accessories, and consumables supplied by AC Hub Direct are covered by the manufacturer's warranty where applicable.
Warranty periods and coverage may vary depending on the product type and manufacturer.
If you receive a faulty, damaged, or incorrect item, please contact our team as soon as possible with your order details and photographs where relevant. We will assess the issue and assist in accordance with the manufacturer's warranty process and Australian Consumer Law.
For full warranty information, please refer to our Warranty Policy or contact our team before purchasing.
