We are here to support your heating, cooling, and ventilation needs — whether you are sourcing systems for a large commercial project, components for everyday installations, or simply need guidance on the right product for your application.
Our team can assist with product enquiries, pricing information, product information and order support. Please contact us if you need help locating a product or understanding the information shown on a product page.
Get In Touch
- 📞 Phone: +61 473 575 383
- 📧 Email: sales@achub.com.au
- 🏢 Head Office: 15 Meryll Ave, Baulkham Hills NSW 2153, Australia
Customer support enquiries are monitored during normal Australian business hours. We aim to respond to all enquiries as quickly as possible.
Business Hours (AEST Time) :
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 7:00 AM – 11:00 AM |
| Sunday | Closed |
Head Office & Customer Support
AC Hub Direct — Wholesale Airconditioning Pty Ltd 15 Meryll Ave, Baulkham Hills NSW 2153, Australia
Please note this is our customer support and administration office only and is not a depot collection or pickup location. For all order collection details please refer to our Pickup Information page.
Our Service Areas
AC Hub Direct accepts online orders for delivery to eligible locations in Australia. Delivery options depend on the product, postcode, stock availability and order confirmation.
Sydney — NSW Central warehouse, customer support, and logistics coordination hub supported by a partner depot pickup network. Express delivery may be available for eligible products and locations, subject to order confirmation.
Melbourne — VIC Partner depot pickup locations available across select Melbourne regions. Additional warehouse pickup locations coming soon. Express delivery may be available for eligible products and locations, subject to order confirmation.
For customers outside New South Wales and Victoria, delivery may be available to eligible Australian addresses. Freight charges, timeframes and availability depend on location, product and order confirmation.
For full details on delivery options and collection locations please refer to our Shipping & Delivery page and Pickup Information page.