Hisense 16kW ducted system, 1PH R32 (AUD-160UX4RSH1)

The Hisense AUD-160UX4RSH1 / AUW-160U4RH1 is a 16kW high static ducted reverse cycle system, charged with R32 refrigerant and listed for a single phase supply.

• Capacity: 16kW
• Model: AUD-160UX4RSH1 / AUW-160U4RH1
• Refrigerant: R32
• Power supply: single phase
• Indoor unit: high static ducted, concealed

At 16kW the system is intended for a larger duct network, and the high static indoor unit, concealed in a ceiling or bulkhead cavity, carries the static pressure needed for extended runs to multiple outlets. Room air comes back through a ceiling grille, is conditioned and sent out through the supply ducts. The AUW-160U4RH1 outdoor unit is connected through refrigerant pipework and interconnecting cable, and the indoor unit needs a condensate drain. An ARC-licensed technician must install the system.

Ask a licensed electrician to confirm the single phase supply and switchboard can carry a 16kW system before ordering. Have the duct design checked so trunk and branch sizes suit this output, and confirm the roof space, outdoor unit position and controller.

We don't show live stock levels on our website, because our products are held by our suppliers in New South Wales and Victoria. Stock is confirmed with the supplier when your order is processed. If an item is unavailable or delayed, we will contact you by phone or email to offer an alternative, an expected dispatch date or a full refund, whichever you prefer.

• Delivery area: every Australian state and territory.
• Delivery cost: $40 per order for parts and accessories, free for orders of $600 or more; $89 per order for air conditioning and heating units, with any parts and accessories in the same order shipped free. One charge per order. Prices include GST and are shown at checkout before you pay.
• Dispatch: usually within 1 business day (allow up to 3 business days). Orders placed after 12:00 pm Sydney time are processed the next business day.
• Delivery time after dispatch: usually 3 to 4 business days to most addresses, and up to 10 business days to regional and remote areas, including WA, the NT and Tasmania.
• Pickup: not available. All orders are delivered.

AC Hub Direct does not run its own warehouse. Orders are dispatched from our suppliers' warehouses in New South Wales and Victoria, usually from the location nearest to you that has stock.

See our Shipping and Delivery Policy for full details.

Change of mind: request a return within 14 days of delivery. Items must be unused, uninstalled and in their original unopened packaging. A 15% restocking and administration fee applies, you pay the return freight, and the original delivery charge is not refunded.

Cancellations: if you cancel before your order is dispatched, we refund it less a 4% administration fee, which covers payment processing costs. Once an order is dispatched, a cancellation is handled as a change-of-mind return.

Faulty, damaged or incorrect items: no restocking fee, and we cover the return freight. Your rights under the Australian Consumer Law apply.

See our Returns and Refunds Policy for full details.

Manufacturer's warranty terms vary by brand, and some manufacturers require installation by a licensed technician or purchase from a dealer they have authorised, so please ask us for the manufacturer's published warranty terms before you buy; your rights under the Australian Consumer Law are not affected. The warranty period and what it covers are set out in the manufacturer's warranty documentation.

Refrigerant-based systems must be installed by an ARC-licensed technician, gas appliances by a licensed gasfitter, and electrical work by a licensed electrician. Manufacturers may refuse warranty claims where installation does not meet these requirements.

If you have a problem, contact us with your order number and a description of the fault, and we will help you with the claim.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. See Warranty Information.